Return & Refund Policy

Shipping:

We try to ship your orders as soon as possible. In case there is any logistic issue, you will receive an email and call.
Upon successful shipment of your order, we will send you the tracking details to allow you to check the status of your order. The typical delivery date shall be within 10 days of shipping and in some cases 15-20 days.
Currently we ship only in India, and provide free shipping all over India. Shipping to your area might be denied by our logistic partners if your address lies in the contaminated zones. In this case, your order will be cancelled and payment will be refunded. But in case of gym equipment’s category our return, refund & more policy is not applicable

Returns, refunds & more

If you change your mind about an order you placed or by chance, receive a damaged product, we are happy to help you.

1. Cancellation Policy

We offer free cancellation within 24 hours of the order being placed. If you place a cancellation request after 24 hours of ordering the product, we will be unable to recall it. We will still accept the cancellation request, but you will need to bear the delivery charges and ship it back to us.

2. Returns Policy

We accept return requests within 48 hours of order placement on all our products. Return requests placed after 48 hours of order placement are unfortunately non-refundable and non-exchangeable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Do also make sure you are returning the product for a genuine reason.

3. Damages & Replacement

In case you receive a damaged product, please contact us within 48 hours and we will pick up and replace the product free of cost. Our products are designed to be sturdy and crafted with care. However, they may break or suffer damages if handled roughly If the product gets damaged after use (two weeks or more after purchase), we will not be able to accept a return or offer a refund.
Please note that we reserve the right to reject return requests from customers in case of frequent returns from them (>3 in a financial year). Some pin codes are also not feasible for a reverse pickup, in which case we will need to ask you to ship it back to us.

4. Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.
In case you receive a defective or damaged product, we will offer you a replacement (if the product is still in stock) or a refund. If you choose to get a refund, it will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.